Do we want to solve problems before they reach end users? Do we want to stop and prevent bugs in an early stage of development? Is a great product our end goal? Yes, yes, and yes! We are QA engineers. We test applications throughout the whole SDLC process and make sure every base is covered. We write test scenarios, coordinate with the team and work closely with product managers and designers. We do it all with good humor. Only by improving our processes and ourselves can we deliver a great product to our users.